Please note: some venues may be entirely GA (General Admission) and have no reserved seating whatsoever. During the purchase process, you will see the location of your Premium Reserved seat prior to completing the order. The location of your Premium Reserved seat may vary by venue. Q: What is a Premium Reserved ticket and where will it be located?Ī: A Premium Reserved ticket is a seated ticket. You’ll be able to tell by referring to the venue map in the purchase process for most venues. Please note that not all venues will have a pit or a GA area at all, and some venues may be totally GA (without reserved seating). “GA Pit” sections are general admission areas that are right in front of the stage. *Please note, all travel packages except Mountain View, CA include general admission tickets only.Ī: General Admission tickets, also commonly labeled as “GA”, are tickets that have no specific seats assigned to them and are generally Standing Room Only. Some cities may only offer one ticket type while other cities may offer both GA and Premium Reserved options. Q: Can I choose whether I get a General Admission ticket or a Premium Reserved seated ticket?Ī: Yes! You can narrow down your ticket search during the ticket selection process if both options are available. Please note that the informational email regarding check-in (and any additional email correspondence from us) is sent to purchasers only, so you will need to forward any emails to the new guest. If the new guest has these items, in addition to the show ticket(s), he/she will be able to check in for the order without you being present. These items can be digital copies or photos on a cellphone. A note authorizing the new guest to check in for your order.

A photocopy of the credit card used during the purchase process.How can my friend or family member pick up their ticket on my behalf?Ī: You can do what is called an alternate pick-up! Simply provide the new guest with: Q: I purchased a package as a gift, but I will not be in attendance. Please continue to check back to the venue website for updates. You can typically find the age policy via the “more information” button on the ticketing page, but if it is not there, you may also refer to the venue’s website for details regarding your specific event.Ī: Our program will follow any COVID measures or policies put in place by the tour and the venue. However, the age policy varies with each venue. We will go over any available options.Ī: Most shows are open to guests of all ages. If you would like to inquire about accessible seating as part of a VIP program, please reach out to us at immediately after purchase. Availability and type of accessible seating tickets will vary based on each venue’s policies and/or the type of event taking place. Q: Can I acquire Accessible Seating as part of a VIP program?Ī: Most venues offer accessible seating areas to accommodate their guests. You will then be directed to another site to make your order – the ticketing agent of the venue.

You should click the purchase button on our website next to the date you are interested in attending.

Q: How should I make my order? Can I place my order over the phone?Ī: We are unable to process any orders over the phone and therefore all packages must be purchased online. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the Web address of the requested material, and your contact information. If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this Web site interferes with your ability to access information, please contact us at. Back to Top Past Dead & Company Summer Tour Events

Grateful dead concert citi field